Received damaged or defective itemsUpdated 9 months ago

If you receive damaged or defective items, please notify us immediately! You must contact us within 30 days of receipt to qualify for replacement. 

Please email [email protected] with your order number and photos of what was received and we will assist in resolving this. The damaged or defective item must be returned to Bums & Roses before a replacement or refund will be processed.